Privacy policy

In accordance with current legislation on the Protection of Personal Data, users of the website www.gemswell.com (hereinafter, the Site) are informed of the Privacy and Data Protection Policy that will apply to the processing of the personal data that the User voluntarily provides when accessing the site.

By providing personal data, the User expressly consents to that data being processed under the terms of this Privacy and Data Protection Policy and for the purposes stated herein, and shall be solely responsible for the accuracy of the data provided.

Users are informed that their personal data may only be obtained for processing when they are adequate, relevant and not excessive in relation to the specific, explicit and legitimate purposes for which they were obtained. The data will be deleted when it is no longer necessary or relevant for such purpose, or when the data subject requests it by exercising their right to erasure.

Below you will find detailed information on the processing of your personal data:

Information on personal data protection
Data controllers

Madrid Playa Surf, S.L. (Gemswell Surf Madrid) — Tax ID: B72816283. Address: «Ciudad del Deporte – Parque Deportivo del Este Madrid», 28025 Madrid. DPO contact: dpd@helasconsultores.com

The Urban Surf Company Limited (Gemswell Surf Birmingham) — Company number: 10641886, Registered office at 3rd floor, 86-90 Paul Street, London, EC2A 4NE.

Each company shall be responsible exclusively for the personal data collected within its local scope.

Purpose of processing
Registration on our waiting list to keep you informed about the upcoming opening of Gemswell Surf. Sending commercial information, tailored to your profile, about the activities, services, promotions, advertising, news and other information regarding Gemswell Surf's services.
Legal basis
The basis for processing the data is the consent given when submitting your data, once this information has been read.
Retention period
The data will be kept until the user requests its deletion.
Planned disclosures
None are planned; however, you may receive information about initiatives in which Gemswell may participate jointly with other entities, provided they are related to your interests.
Planned international transfers
None planned.
Data subject rights

You may exercise your rights of access, rectification, erasure, portability, and limitation or objection by writing to the address indicated above.

You have the right to withdraw the consent given.

You have the right to lodge a complaint with the competent supervisory authorities if you consider that your rights have not been duly respected.

The necessary technical and organisational measures are adopted to guarantee the security of personal data and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of the art, the nature of the data and the risks to which they are exposed.

Any change made to the Privacy Policy and to information management practices will be reflected in a timely manner. This privacy policy may be added to, modified or removed whenever deemed necessary.

Under no circumstances shall policies or practices be modified to make them less effective in the protection of personal data.

Last updated: 24 June 2025